Order Processing:

Orders for physical products will begin processing once payment has been confirmed. Please allow up to 3 business days for payment processing.

After payment processing, items are shipped out and typically arrive within 5-8 business days.

We will email you a tracking number once your order has been shipped, allowing you to track your package's progress to your doorstep.

If there are any issues with your delivery, such as delays or missing packages, please contact us at support@voiceurstory.com. We are here to assist and ensure your order is received promptly.

Digital products are delivered via email. Upon successful payment, you will receive an email with instructions on how to access your purchased digital content.

It is the buyer's responsibility to ensure that the email address provided is accurate. Please contact our support team if you encounter any issues accessing your digital product.

Consultation Calls and Virtual Sessions

Booking Consultation Calls:

After booking a consultation call, you will receive a confirmation email with the date, time, and details of the call. Please ensure your email address is correct at the time of booking.

For virtual sessions or Zoom calls, an invite link will be sent to your registered email address prior to the scheduled time. This email will include all necessary details to join the session successfully.

It is important to check your email for any updates or changes to the schedule.

If you need to reschedule or cancel a booked session, please contact us at least 24 hours in advance. This allows us to manage our schedule effectively and potentially accommodate other clients.